Freedom of Information

Active Citizens and the British Council pride themselves on seeking new and open ways of engaging with the worldwide community. In order to build integrity and trust, it is important that we set an example by opening up more of our organisation to the world.
 

We are committed to making the maximum amount of information about us and what we do readily available at minimum inconvenience and cost. It is important that all sections of the community can access information about us and we will, as far as possible, aim to make information available via our website. Where possible, we will also provide information in alternative formats, including in hard copy, if asked to do so.

 

If you are unable to find information you require on our website, you can make a request by e-mail directly to our Freedom of Information Officer. You should provide a name and address for correspondence and a description of the information you would like to see. You can also write to the Freedom of Information Officer at our London office or fill out the web form here.

 

Although you must submit a request in writing , if you have any questions and would like to speak to someone in person, you can contact us by telephone on +44 (0)161 957 7624

 

Complaints 

Complaints about whether the British Council is making enough information public should be addressed to the Freedom of Information Officer in the first instance. If you would like to make a complaint about our people, our work, our website, our programmes and out services please refer to our Information Centre for contact details.